Archive for category: Trust

The Art of Human Interaction (Jouke Kruijer)

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Organizations have an inherent world of values, emotions, fears and desires. This most human, and often unconscious or hidden, world is an important part of organizational life. It is the bedrock of power and trust – these two vital forces that shape an organization’s culture, its people’s day to day behaviours, and thereby the outcomes it creates. Those leading transformational shifts in organizations need to be able to work with these forces. Traditional interventions addressing the why and what of transformation are important but not sufficient. To get to the heart of transformation, we need to address the heart – the human dimension. For this, we can draw on work in these three domains:

  1. Organisational Change interventions like Deep democracy, Agile and Scrum, Design Thinking, Storytelling, Pattern Recognition to release creativity and help designing meaningful change.
  2. Coaching, workshops and events engaging people not only at the intellectual level, but also at the level of feelings and emotions, using mindfulness, interactive exercises, rituals, art, and bodywork, to connect people to their humanity and to each other
  3. Design a change process allowing groups and individuals to challenge established ways of doing and being, explore and establish new ones, to better serve the purpose of the organization

To illustrate this, we will present a case study of the European Investment Bank. In this we show why and how different forms of art and artistic expression are incorporated in training, team development and away days. And we will also share the initial results of a project about the development of constructive work relations through art and artistic interventions. This project is sponsored by the Bank’s Personnel Directorate, and at the same time intentionally set up and empowered as a bottom up initiative. In this project staff from across the organization design a series of events to bring about connection and dialogue between people in the organization, thus creating small steps towards a shift in the organization’s culture . Finally, we will engage and inspire participants to co-create their own change design using scrum methods to leverage art to surface Power and Trust in transformative design.

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What Makes us Human (Marlou de Rouw)

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What changes if I come to a group not as an expert to share knowledge, but rather as a human being coming to learn from the experience of the other so that I may transfer it into my own context?

This workshop will take participants on a deep exploration of the question “What makes us human?”, and will help them think through the consequences of taking our common humanity as a starting point to any work we do. At the heart of this workshop is the approach used by the international NGO the  Constellation, SALT: Stimulate/Support – Appreciate/Authenticity – Learn/Listen/Link – Transfer/Trust/Transform/Team.

Facilitators of this approach know from experience that people within the communities and groups they work with have what it takes to dream, act and transform – they trust that as facilitators they need only to host a space that is ‘human’ enough for people to express themselves freely and find their own solutions – trust that building from strengths and aspirations any group of people has enough in common to overcome their differences and work towards a shared dream.

Participants will leave the workshop with renewed energy, connections and concrete ideas of taking next steps in a change process of their choice.

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Increasing your capacity to collaborate and communicate (Charo Lanao)

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“The world is getting more crowded. Depending on the circumstances, conversations across boundaries can be delightful, or just vexing: what they mainly are, though, is inevitable.”
   Kwame Anthony Appiah

Today’s rapidly changing and interdependent world has included a global migration where our society is increasingly ‘diverse’. In order to function effectively with a range of colleagues, service users, students and clients it is essential to improve one’s intercultural sensitivity (working with, understanding and being sensitive to cultural differences). Effective Intercultural Sensitivity is crucial to successful and optimum practice in all workplaces.

This training offers:

  • Tips and tools to improve specific intercultural communication skills
  • Visible and Non visible aspects of culture
  • Cultural self awareness: Own perspective on culture, cultural values, rules and behaviour
  • Cultural boundaries: influences in work, management, teams, meetings
  • The different ways people negotiate, communicate, agree and resolve conflict
  • Understanding the Five Frameworks for cross – cultural interaction

Tailored training modules specific to your particular working needs and circumstances are also available.

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Building interpersonal trust; using a relational signaling perspective (Edu van der Werf)

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In a world in which traditional hierarchy slowly but surely is substituted (or complemented) by new forms of organizing, the development of strong organizational relationships has become even more important. Trust is a fundamental aspect of these relationships. But how do we form trust? More specifically: how is trust built (and sometimes broken)? Over the last 20 years, research in social sciences has given us ample understanding of the underlying components. In this evidence based workshop we will explore, make sense and experience the latest insights on trust development.

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Stimulating Conversation: How to Get People Talking (Jeffer London)

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Changes happen better when people can talk about them. Stimulating Conversation is easy. But it takes practice. This session helps you examine your own conversations, test out ways to converse, and get feedback to enhance your style. You may very well become a better conversationalist, but our real goal is for you to help other people to enter into conversation – conversations about change, about working together and about your shared future. By getting other people talking, you will find the secret to Stimulating Conversation.

Get ready to:

  • Rethink the questions you ask. – Be more present for those around you.
  • Find more meaning in your exchanges.
  • Jump into this conversation and find insights, stories and tips from others who see the value in getting people talking.
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Theory U as a change catalyzer (Barbara Zuber)

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Experience Theory U by Otto Scharmer, MIT as a tool in an interactive setting to deeply understand its implications and collect ideas how you can implement it into your own work. Why Theory U? It implies Co-Initiating, Co-Sensing and Co-creation. It provides a sound orientation in change processes as it shows you where you are in your own process and what could be the next meaningful step. It helps you to generate solutions  from different perspectives, get in touch with your Future potential and activate the courage to prototype.

In our approach „ Facilitating Change“ we are using Theory U by Otto Scharmer as a change guideline. We combine it with the art of facilitation to deal with complexity and change dynamics.

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Cultural Change (James McCalman)

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Client organisations and individuals will be introduced to some of the important themes associated with leading cultural change in a dynamic organisation. Our objective is to raise the awareness of key issues related to leading cultural change and to introduce participants to some key concepts and analytical methods. The learning approach involves Behavioural Science; MBA analytical models; and NLP interventions. The aim is to engage in a learning process that connects theory with practice in an action learning setting. Ultimately, we aspire to provide a foundation from which participants can prepare to operate with impact as successful cultural change champions for their respective organisations.

Critical insights into the operating culture of client organisations and the various ways that established cultural themes either block or enable successful strategic change are explored. It is important to stress that the findings and recommended interventions are a direct product of the participants creative reflections as they engage with the analytical processes facilitated.

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Voice and Vocation (Martine Reyners)

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Speaking with inspiration, projecting confidence in your abilities, feeling connected to your team and your job, transforming stress into creativity and inspiration; these are the themes central to the workshops I organize for businesses and organizations. Your voice is critical as a means for you to radiate presence, trustworthiness and authenticity. Learn to allow your own voice to resonate in harmony with your true nature and the message you want to convey. Through vocal and singing techniques to get in touch with your inner sound you will develop tools to deal with stress, and find that your speech and communication skills have a new and very different dimension. You will find out how unique your voice is, and that she has the power to guide you on your path in this changing world.

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Smart Leadership & Collaboration – Activate your Brain Skills (Ute Franzen-Waschke)

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Elevating leadership capacity and creating a strong foundation of leaders across entire organizations through Conversational Intelligence® by activating your brain skills.

In this interactive workshop you will gain insights in

  • what Conversational Intelligence® is
  • how Conversational Intelligence® can help to improve the quality of your conversations and with that elevate trust levels leading to more innovation, better relationships and healthier corporate cultures
  • how to upgrade your leadership skills by learning how to apply the latest findings in neuroscience to nurture a healthy and more productive work environment.

Bring your organisation’s pain points and you will leave with new insights on how to ease the pain.

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Social Architecture (Luc Galoppin)

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“Tapping into Social Architecture – Unlocking the Power of Community to Enable Change” Today’s digital economy has changed the way we think and how we work. As command and control declines in its power to deliver the full benefits of organizational performance and change, collaboration through communities is emerging as the shortest path toward productivity. This unlocks new avenues to explore how to drive change and organizational transformation by tapping into these powerful networks of collaboration and community. In this session we will explore: How to rewire your change efforts using existing communities within your organization How to build relationships and help people move from being consumers to producers of change How to find balance between hierarchy and community by making conscious use of the white spaces between the boxes of your organizational chart to support transformation

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